Functional medicine is rarely a one-visit experience. Your symptoms, medications, supplements, goals, and healthcare needs can change over time.
The Functional Medicine Connected Care Membership gives established Elevate patients a structured way to maintain continuity with their care team, receive clinically appropriate care when needed, and ask appropriate questions between appointments.
What’s Included?
Functional Medicine Visits
Schedule follow-up visits when clinically appropriate to review your progress, discuss changing concerns, and make thoughtful adjustments to your care plan.
Visits are subject to clinical appropriateness, provider availability, and our reasonable-use guidelines.
Urgent Care Visits
Members may schedule urgent care visits for appropriate concerns addressed within the scope of services offered by Elevate.
Membership does not guarantee same-day availability and does not replace emergency care.
Sports Physicals
Routine sports physicals offered by Elevate are included for the enrolled member.
Savings on Products and Services
Active members receive:
- 20% off eligible supplements
- 20% off eligible nutrient and wellness injections
Clinical Portal Messaging
Members may use the patient portal for appropriate, non-urgent questions related to established care, including:
- Treatment-plan clarification
- Brief medication or supplement questions
- Progress or symptom updates
- Brief follow-up questions
- Medication or supplement refill requests
Our goal is to respond within 48 business hours, Monday through Friday from 9:00 AM to 5:00 PM, excluding holidays and office closures.
Some questions require an appointment. New or complex symptoms, multiple concerns, extensive lab interpretation, or significant treatment changes may not be appropriate for portal messaging.
Never use the patient portal for an emergency or time-sensitive medical concern. Call 911 or seek care at the nearest emergency department if you believe you are experiencing an emergency.
Connected Care Is Not Concierge Care
Connected Care provides ongoing access within the normal structure and business hours of our practice.
It does not include:
- 24/7 or immediate provider access
- After-hours or weekend portal monitoring
- Direct text-message access to providers
- House calls
- Guaranteed same-day appointments
- Emergency medical services
These boundaries allow our team to provide thoughtful, sustainable care to every patient we serve.
Laboratory testing, specialty testing, medications, supplements, injections, imaging, procedures, and other services not specifically identified as included are billed separately.
Connected Care begins with an initial 12-month commitment. After the first year, membership continues month to month until canceled.
This structure allows us to include clinically appropriate visits and ongoing support at a predictable monthly rate while investing in the staff and systems needed to care for our members.
If membership ends before completion of the initial term, included services already received will be reconciled at their regular à la carte prices. Membership payments already made will be fully credited toward that amount.
Please review the Connected Care Membership Agreement for complete terms.
Connected Care may be a good fit if you:
- Want an ongoing relationship with a clinical team that knows your history
- Anticipate needing functional medicine follow-up throughout the year
- Value the ability to ask appropriate clinical questions between visits
- Use supplements or eligible injections regularly
- Want access to Elevate’s urgent care visits and sports physicals
If you only need occasional support, à la carte care remains available. Membership is optional, and our team can help you determine which approach best fits your needs.
We're glad you're considering the Elevate Connected Care Membership. Contact our team to ask questions, review the agreement, and determine whether membership is right for you.
[Request Membership Information Here]
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